Individuals who were scheduled for an interview later receive a notice that says their interview has been canceled. Maybe you got on your USCIS case status check and you saw that it said your interview was canceled or you got a letter in the mail that said your interview was canceled.

You likely have been waiting a long time for that notification and were simultaneously excited and nervous for your interview but you receive a notification that says it was canceled. What does this mean? Does it mean that they found something in your case that’s wrong? Are they investigating you? How much longer will you have to wait?

The cancellation has nothing to do with your case. The problem usually lies in USCIS staffing issues. There could’ve been an officer that’s gone or they had too many cases for the day. Office issues such as a glitch with scheduling or scheduling too many people could also be the cause.

We’ve had couples who’ve received this notice too and typically within a few weeks to over a month, you’ll receive a new interview scheduled notice. Usually when they cancel interviews, it is USCIS’ goal to reschedule them as quickly as possible.

They really do hold true to that because they usually try to get it rescheduled within 30 days. If you do get one of these, you should be receiving a reschedule notice in 30 days or so. Of course, there can be anomalies and it might take longer than 30 days.

The most important thing to understand is that canceled interviews are common and it doesn’t mean that they are necessarily planning on investigating you or denying your case. Some internal problems have occurred and they needed to find another day where they could actually do your interview.